FAQs
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Frequently Asked Question
our most question
At Exceed Social, we understand that you may have questions about our services and how we can assist you. Below are some of the most commonly asked questions and their answers. If you have any additional queries, please don’t hesitate to contact us.
We offer a comprehensive range of services including Support Coordination 1 & 2, Specialist Support Coordination, Counseling, Social Work, and Supervision & Mentoring. Our services are designed to support and empower individuals with disabilities, helping them achieve their goals and improve their quality of life.
Booking an initial consultation is easy. Simply visit our homepage and fill out the 'Book Your Initial Consultation' form with your name, contact information, email, and a brief message. One of our friendly team members will get in touch with you shortly to schedule your consultation.
Support Coordination helps you understand and implement your NDIS plan. Our support coordinators assist you in navigating the NDIS system, connecting you with appropriate services, and ensuring you get the most out of your NDIS plan. They help you monitor your plan budget, establish Service Agreements, support your individual goals, and prepare for plan reviews.
Our support coordinators are experienced professionals with diverse backgrounds in disability services. They possess the knowledge, skills, and clinical expertise to help you navigate your NDIS journey and achieve your goals. We service various locations including Gold Coast, Dubbo, Western NSW, and offer Telehealth options.
Our social workers are dedicated to maintaining and enhancing your quality of life. They can assist with therapy and counseling, complex problem solving, understanding emotions and behaviors, interpersonal skills and relationship building, self-management skills, career guidance and employment support, advanced care planning, adjustment to grief and loss, and navigating systems like Aged Care, NDIS, housing, and Centrelink.
You can contact us by visiting our Contact Us page and filling out the form with your name, email, subject, and message. Alternatively, you can reach us directly via phone or email provided on the same page. We look forward to assisting you.
Your feedback is important to us. If you have any feedback or wish to make a complaint, please contact us through our Contact Us page or directly via phone or email. We are committed to addressing your concerns promptly and effectively.
We service various locations including Gold Coast, Dubbo, Western NSW, and also offer Telehealth options to ensure you receive the support you need regardless of your location. Please contact us to confirm if we can provide services in your specific area.
If your circumstances change, it's important to inform us as soon as possible. We can assist you in requesting changes to your NDIS plan and ensure your supports are adjusted to meet your new needs. Our support coordinators will work with you to navigate these changes smoothly.
Support Coordination helps you understand and utilize your NDIS plan, connecting you with services and supports. Specialist Support Coordination, on the other hand, is designed for participants with more complex needs. It provides specialized support to help you navigate the NDIS system and manage more intricate requirements.
